• Wage Rate: £16phr – £32phr – (Min £624 P/M*)
• Location: Colchester, Essex
• Schedule: Friday, Saturday Nights and Bank Holiday Sundays
• Contract Type: Part -Time Permanent

Are you a professional and dedicated Head Door Supervisor with a passion for Keeping People Safe?

As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a world class experience and drive the NTE for the venue.

With 5 to 8 door supervisors under your lead, you’ll be the key player ensuring the safety and satisfaction of our clients.

To be considered for this job, you must have extensive experience in the night time economy and understand the significance of representing the client’s brand while providing excellent customer service.

A minimum of 3 years of experience managing security teams is required for this role.

Your main duties will include:

•  Strategic oversight: Supervise the deployment and service delivery of our security team, maintaining vigilance over venue targets and ensuring an exceptional customer experience.
• Scheduling: Manage schedules and holidays, ensuring seamless coverage and operational efficiency. Receiving requests from Titans Operations Managers and acting fast and accordingly.
• Equipment excellence: Take ownership of equipment on site provided by
  Titans, including accountability, from radios, BWC to incident books, ensuring readiness for any scenario.
• Incident resolution: Handle on-site incidents decisively, minimising escalation and swiftly restoring order.
• Recruitment leadership: Play a key role in selecting top-tier security talent, ensuring the best fit for our team and the venue.
• Training: Lead comprehensive onboarding and continuous training programs, fostering a culture of excellence, development and readiness.
• Company meetings: The Head Door is expected to meet with the Titans Operational management teams 1x per month to review the previous month, plan the month ahead, order any equipment and review incidents.
• Performance evaluation: Conduct thorough assessments and appraisals to drive continuous improvement within our security team.
• If you’re a dynamic leader with a proven track record in a similar role, Titans Security wants YOU to lead our team to new heights of excellence!

Step into a role where every night presents new challenges and opportunities, and your leadership sets the standard for safety and satisfaction.

About You:

You are a motivated, confident, and effective individual with an outgoing personality.

You will…

• Take pride in a smart appearance with impeccable personal presentation
• Build a positive client relationship and deliver great customer service
• Demonstrate the ability to deal with different situations
• Show maturity and reasoned decision making
• Have experience managing a security team
• Have great attention to detail

About Us

Titans Security limited was established in 2010 by the current Managing Director and has continue to expand in size and reputation. As a security provider we offer an extensive range of SIA licensed services across the UK as an industry leading provider.

Operating in transparent and ethical approach, we support numerous associates including Disability Confident, The Armed Forces Covenant and The mental health Charter to mention just a few. With a combined 60 years of security and public services within our dedicated management team, we can confidently offer the local community and our clients the safety and security they deserve.

Just a few of the ways we support our team:

• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in local high street retailers, gyms, and more
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities.

Many of our head office and operations managers are homegrown talent

• Varied deployments across multiple industry sectors
• ACS Accredited
• CSAS Accredited
•  ISO Accredited

Titans Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.